Refund Policy

In the case of products that are irrevocable non-tangible goods, we do not issue refunds after the product has been shipped, it is your responsibility to understand before purchasing. We ask that you read carefully before purchasing. We only make exceptions to this rule when the description does not match the product. Some products may have a guarantee and the possibility of a refund but this will be specified when purchasing the product. In such cases, the warranty will only cover manufacturing defects and will only be effective when the product has been used correctly. The warranty does not cover breakdowns or damage caused by misuse or weather conditions. The terms of the warranty are associated with manufacturing and operating defects under normal conditions of use of the product and these terms will only be effective if the equipment has been used correctly. This includes:

• According to the technical specifications indicated for each product.
• Under environmental conditions conforming to the specifications indicated by the manufacturer.
• In specific use for the function with which it was designed at the factory.
• Under electrical operating conditions according to the specifications and tolerances indicated.